Business Management & Commerce training courses in Sydney

This highly interactive three-day workshop is designed to develop strategies to communicate and negotiate effectively with a focus on engaging effectively with stakeholders. It will investigate the various stakeholder engagement strategies and how to effectively use them in the workplace through the different negotiation styles and will show how conflicts can be effectively managed by negotiating with stakeholders. This course consists of theory, practical ...

This one-day course is designed as an introduction to communication with stakeholders and understanding how to negotiate effectively to get what you want. It will investigate the various stakeholder engagement strategies and how to effectively use them in the workplace through the different negotiation styles and will show how conflicts can be effectively managed by negotiating with stakeholders.   K...

The ability to achieve the best possible outcome is not a matter of luck, it requires successful negotiations to get the best result for all parties. Effective negotiation is a crucial activity in any agreement from requesting a pay increase through to securing a multi-million dollar international deal. Negotiate with Influence is a course within the Negotiation program designed for anyone looking to develop their negotiation skills and to learn the ...

This highly interactive two-day workshop is designed develop strategies to communicate and negotiate effectively.  This course consists of theory, practical exercises and a video-recording of the practical exercises that will be emailed to the participant for review and reference.   Key aspects: Understand what you want out of the ...

Conversing in leadership: up, down and out The curious communicator: not right nor wrong in communication learning The role of emotions Making a breakthrough in tough ...

Non-productive meetings waste time, money and the motivation and energy of meeting participants. Join us for an engaging journey in how to improve meetings in your organisation and ensure that your meetings gain a reputation for achieving the organisation’s goals.

In today’s extremely fast moving and demanding environment the effective use of time is critical to the individual and the organisation’s achievement of goals and objectives. This program seeks to convey the value of time, identify current time usage, identify goals, and develop systems to ensure the achievement of those goals through the effective use of time.

Conflict is an unavoidable part of life and needs to be managed and resolved constructively for the benefit of both the individuals involved and the organisation. This program looks at the nature of conflict and offers the participant some valuable lessons in managing and resolving conflict within the organisation, as well as moving towards constructive outcomes.

Engagement is a 50-50 proposition—a two-way street. Yes, the organisation is responsible for creating an environment where engagement can flourish, but the employee has an equal responsibility to CHOOSE to be engaged. Moreover, employee engagement is more than a feeling. It’s an action, and it’s something that can be taught and learned. With the DecisionWise ENGAGEMENT MAGIC® Training, participants will be given the tools and resources and develop skills needed to drive employee engagement...

Driven by a case study, this 1-day, interactive workshop introduces participants to the principles of writing an effective business case. COURSE OBJECTIVE This workshop will provide participants with a working knowledge of the principles of writing an effective, comprehensive and compelling Business Case. The course is driven by participation in a case study, promoting immediate workplace transference

Talking to staff about their performance, whether positive or negative, is a critical management role and one which most managers and team leaders find challenging.   This action learning workshop is designed to provide frameworks and build the skills you need to tackle this responsibility with confidence – managing difficult conversations and giving effective feedback to improv...

Emotional Intelligence is the ability to understand and manage one’s own emotions and those of others.   ​In this Emotional Intelligence training course, participants will learn the techniques that help develop self awareness, self management and other emotional intelligence dimensions.   By the end of this course participants will be able to:...

This course covers the skills required for an individual to give and receive feedback effectively. We are continuously in the position of giving feedback and receiving feedback to those we work with, including managers, colleagues and clients. All of us have been giving and receiving feedback all of our lives, so this is not a new skill.   Most people have had positive and negative experiences with feedback. The ...

The Dealing with Change course will assist participants to better manage the change process. This course will introduce participants to the critical elements of effective change management. The practical steps of planning and implementing change will be covered.   ​The emphasis on the course will be on the people management aspects of the change process.   By the end ...

This course delivers the crucial change management tools and techniques necessary for successfully planning for and implementing change in the workplace. The course covers how to make organisational change work – how to ensure a smooth, successful transition from ‘the old way’ to ‘the new way’.   ​The session covers the following: ...

This course provides participants with the necessary skills and knowledge to build and maintain effective workplace relationships. Understanding work preferences and behavioural styles is a critical component in any relationship and at the course the DISC Model is used as a basis for focussing on enhancing understanding of individual's approaches to work and how they relate to others.   ​The DISC model provides ...

Most organisations are judged on their reputation and consistently, one of the most significant contributors to this reputation, are the decisions made by people within those organisations. With ever-increasing demands for accountability and transparency for both private and public sector organisations, the need for effective, quality decision making is also growing. This course is designed specifically to address this need and has been designed as a strongly customisable 1 or 2 day course...