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Business Management & Commerce training courses
256 training courses
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Duration:
1 day
Dealing with Difficult Behaviour
Difficult behaviour in the workplace is a normal and natural occurrence. In this course you will learn about different different behavioural styles and what you can do to build a positive atmosphere with open and honest communication. You will gain the satisfaction of turning a negative situation into a positive one; you will learn some important things about human nature; and become a better communicator. Learning outcomes: Understanding what makes people difficul...
Duration:
1 day
Times Management Training
Is your company wanting to conduct some in-house time management training in Melbourne? …. We can provide you with a one day time management course that will equip your staff with the tools they need to manage a demanding and hectic workplace environment. An ever increasing volume of emails, persistent interruptions, long meetings and demanding customers and co-workers all combine to place pressures upon the ability of people to complete their work effectively within required ...
Duration:
1 day
Business Writing
Is your company looking for either a Business Writing course or a Report Writing course? We can tailor and deliver an in-house Business Writing training solution that will help develop the written communication skills of your staff. This course shows your staff how to compose and clearly convey their ideas in the written form – in a time efficient manner Our business writing course is highly interactive, with plenty of editing exercises that provide skills practice. The course can ...
Duration:
1 day
Negotiation and influencing skills (b)
Is your organisation or government department looking for in-house training to develop the Influencing and Negotiating skills of your key people? …. Empower your staff when they are negotiating with stakeholders by ensuring they have been properly trained in how to prepare for and confidently manage the negotiation process. Although your key people are probably producing more wins than losses in their negotiations, with further training maybe they could be negotiating even better ...
Duration:
1 day
Negotiation and influencing skills (a)
Is your organisation or government department looking for in-house training to develop the Influencing and Negotiating skills of your key people? …. Empower your staff when they are negotiating with stakeholders by ensuring they have been properly trained in how to prepare for and confidently manage the negotiation process. Although your key people are probably producing more wins than losses in their negotiations, with further training maybe they could be negotiating even better ...
Duration:
2 day
Building effective teamwork in the workplace
Improving your teamwork begins with taking a step back and evaluating how well you are all working together – so that can equally reaffirm your strengths as well as identify potential opportunities for improvement. Improved teamwork can mean a more engaging work environment for employees – and can offer your organisation significant flow-on benefits in at least three key areas – productivity, quality of service delivery and engagement of individual team members. Learni...
Solve Problems Creatively
In our innovation economy, the ability to create novel solutions to problems will distinguish good teams from great teams. Learning outcomes: Identify how creativity contributes to innovation Explain how divergence and convergence can be used to generate and refine ideas Apply creative problem solving methodologies
Duration:
1.5 hour
Manage Conflict
Have you ever wished you had the ability to more effectively resolve disagreements? Learning outcomes: Distinguish between constructive & destructive conflict situations Practise techniques to manage emotions during disagreements Apply techniques for de-escalating & resolving conflict
Duration:
1.5 hour
Duration:
1.5 hour
Demonstrate Emotional Intelligence
Being able to understand our drivers and those of others at work can ensure we're able to relate positively Learning outcomes: Identify and analyse emotional intelligence Examine strategies to gain self awareness and social awareness Develop Personal Leadership and relationship management techniques to overcome challenges
Duration:
1.5 hour
Improve Time Management
Do you feel your life is out of balance or continually time pressured? This course shows you how to improve your productivity through better time management. You will examine the way work and learn ways to translate your vision into long-term objectives and short-term goals Learning outcomes: Identify time management strengths and areas that require improvement Prioritise effectively and distinguish between the urgent and important Increase ...
Duration:
1.5 hour
Negotiate like a Pro
Learning outcomes: Identify and adapt your negotiation style to suit the type of negotiation you are conducting Plan and prepare for negotiations using a structured approach Engage in negotiations that achieve goals and result in mutually agreeable outcomes
Duration:
1.5 hour
Deal with Difficult Customers
Could you benefit from the ability to calmly resolve the complaints or issues raised by prickly individuals? Learning outcomes: Identify different types of customers and approaches to deal with them Apply active listening techniques to understand customer needs and deescalate conflict Utilise the VALUE technique in dealings with customers to resolve problems
Duration:
1.5 hour
Build Positive Relationships
If you've ever struggled with difficult people or want to hone your ability to network, build credibility and understand yourself, this course is for you! Learning outcomes: Identify your behavioural style and its impacts on workplace relationships Apply the Johari Window as a model for self awareness Create and manage a relationship ‘matrix’
Duration:
1.5 hour
Be Assertive in the Workplace
Would you like to be more authoritative and be able to influence others in a positive manner Learning outcomes: Identify and practise assertive verbal and non-verbal communication skills Apply principles of persuasion and influence to get to a ‘yes’ Recognise communication styles and adapt for different audiences Use an assertive ability to say ‘no’ when necessary
Duration:
1.5 hour
Achieve Email Excellence
Email can quickly eat up huge chunks of our working day. We'll help you master it so it doesn't own you! Learning outcomes: Understand effective and professional email etiquette Distinguish between styles of emails and create rules of engagement to ensure your communications are productive Practise proper email practises to save time Implement the 3D filter for actioning emails and staying productive
Duration:
1.5 hour
Change Management
Organisations must change to stay competitive and the way in which change is managed can have a dramatic effect on success. Through this program you will discover how to lead your organisation and team through change by following an 8-step process that allows you to turn your strategic vision into reality. Learning outcomes: Use John Kotter’s 8-step change process to lead change in your organisation Identify ways to increase the urgency to chang...
Duration:
1 day
Most important skills for Business Management & Commerce
Whether you work in allied health, consumer goods, sales or sporting, understanding business fundamentals and commerce related skills is vital. Business courses help individuals understand strategies and tactics to run businesses successfully, the entrepreneurial skills needed, logistical elements and how to stay compliant depending on your industry.
There is a broad range of business management skills training you can engage in, all that essentially contribute to you understanding the tasks needed to be executed in your role for a particular organisation. You may learn skills such as;
- Technical skills specific to your industry.
- Conceptual skills – empowering abstract thinking.
- Human and interpersonal skills – how you should act and communicate.
Popular business management training courses you may choose to prioritise sit within the space of communication, delegation, commercial, innovation and creativity.
How Business Management training courses work
Business Management training can be attended through accredited training providers such a University, TAFE or RTO, or private training organisations delivered In House or at a public location. Your training course could be attended to prior to a role, or as part of your role.
Benefits of Business Management & Commerce training
There are so many benefits to completing business management skills training, in fact, it can in some organisations be a prerequisite requirement for tertiary qualified applicants. Beyond the benefit of employability, developing key skills may provide you with the option to run your own business, build more sustainable relationships amongst your network, and of course, make more money.
Results you might see
When you commit to enhancing your skills through business management trainings, the types of results and learning outcomes you may see will includes business fundamentals, organisational theories, communication skills such as conflict, influencing or negotiating, team management, strategy and operational effectiveness.
Common job titles related to this category: Business Manager, Team Leader, General Manager, Senior Manager, Consultant, Trainer, Operations Manager, Lawyer, Accountant, Marketing Consultant, Sales Consultant, Account Manager, Business Development, Administration Assistant, Office Manager.