Business Management & Commerce training courses in Sydney

An international workplace survey has found that 83% of Australians use email, the Internet, or both while at work and most are convinced it makes them more productive. With this growing trend in modern business communication within Australia, the explosion of unnecessary and time-wasting emails was one of the biggest sources of complaints. Some 35% of workers said they received high levels of emails that were either time wasting or unnecessary. This evidently points to the volume of ...

Delegation is often one of the hardest skills for a manager to master, as many managers are uncomfortable assigning tasks to others or don't trust others to perform these tasks at an equivalent level. During this interactive training course, participants receive training in the many facets of delegation, including when and whom to delegate responsibilities to, understanding the delegation process, using effective techniques to overcome problems and much more.

In this 1-hour activity based online workshop, people are actively engaged in learning a powerful combination of self-management techniques (develop and maintain a growth mindset) and workplace techniques to contribute to a positive mindset in their team. This is a great foundation for developing teams that are more collaborative, take a curious (there must be a way) approach to challenges and work together to develop innovative solutions in a constructive and supportive way. Highly ...

During this Dealing with Difficult People in the Workplace training course, participants will learn how to approach, engage and better manage difficult people, while also learning how to understand and influence them, so that a successful resolution can be achieved without creating negative feelings or damaging relationships. The course includes training in recognising attitudes and actions that impact others, using effective management techniques to deal with difficult people, using ...

Conflict is the result of people having differing needs, opinions, expectations and often completely different individual perspectives. The reality of conflict is that in any human relationship it is inevitable, but if managed well, conflict can provide a powerful avenue for significant personal and professional growth. Conflict resolution involves recognising and managing a particular conflict as well as being aware of potential upcoming conflicts. This is an essential part of ...

This workshop is focussed on creating well written business documents. The course reviews the basic principles that apply to all forms of writing and provides you with a framework through which you can improve your business writing. The motto of PD Training is to ‘Empower Improvement’. We seek to enhance people’s work life by providing you with skills that you can utilise immediately back in your workplace. The best way to identify how to utilise these newfound writing skills, is to ...

Every day key decisions are made about how resources are used and consumed in the enterprise. The ethical imperative is to ensure that resources are used in the most appropriate way within the context of the organisation and the broader context of the organisation in the community. Ethics should maintain a positive effect on the employees surroundings, creating an atmosphere of decision making that fosters help and a feeling of community. This course will pose a series of questions that...

In this 1-hour, workshop-style activity based class, people are actively engaged in learning strategies to keep a curious and open mind, while using best practice strategies to approach problems with methodologies that increase collaboration and find outcomes. This Creative Problem-solving course is designed to provide you with the most targeted, effective and convenient learning experience by letting you join a short, sharp and collaborative session facilitated online with a master ...

The ability to interpret body language is a skill that will enhance anyone’s career. Body language is a powerful, subconscious form of communication, and just like any other form of communication, it can be improved with practice. Whether in sales or management, it is essential to understand the body language of others and to know exactly what your own body is communicating. This intriguing professional development training course will teach you the secrets of how to identify what ...

This Assertiveness and Self Confidence Training Course empowers participants with the confidence to be “heard”. You will also learn to develop and enhance techniques to communicate politely and assertively without being considered pushy.

This Advanced Skills for EA's and PA's 1-hour online class is designed to provide you with the most targeted, effective and convenient learning experience by letting you join a short, sharp and collaborative session facilitated online with a master trainer and other participants from Oceania. In this session you will learn: Office Management and People Management Techniques How to recognise and manage stress and work-life balance And you will share ...

This Advanced SKills for EA's and PA's 1-hour online class is designed to provide you with the most targeted, effective and convenient learning experience by letting you join a short, sharp and collaborative session facilitated online with a master trainer and other participants from Oceania. In this session you will learn: Strategies to deal with difficult people in stressful times How to handle demanding people, competing tasks and competing priorities

This Facilitation Skills course is designed to provide you with the most targeted, effective and convenient learning experience by letting you join a short, sharp and collaborative session facilitated online with a master trainer and other participants from Oceania. In this session you will learn: Learn about facilitation Learn how to manage the group to lead divergent thinking Share and learn from peers around the region

This Advanced Facilitation Skills course is designed to provide you with the most targeted, effective and convenient learning experience by letting you join a short, sharp and collaborative session facilitated online with a master trainer and other participants from Oceania. In this session you will learn: People Management Strategies About Groupthink, how to recognise it, and how to avoid it About Facilitating Specific Strategies such as Strategic ...

Convergent Thinking and Decision Making This Advanced Facilitation Skills course is designed to provide you with the most targeted, effective and convenient learning experience by letting you join a short, sharp and collaborative session facilitated online with a master trainer and other participants from Oceania. In this session you will learn: Facilitating for convergent thinking Helping groups arrive at timely-high quality decisions Share and ...

Organisations must change to stay competitive and the way in which change is managed can have a dramatic effect on success. Through this program you will discover how to lead your organisation and team through change by following an 8-step process that allows you to turn your strategic vision into reality. Learning outcomes: Use John Kotter’s 8-step change process to lead change in your organisation Identify ways to increase the urgency to chang...

Our Collaboration program takes a systematic approach to harnessing individual strengths and building a cohesive unit. You will learn how to create and share a vision, manage your process and create accountability around a shared solution. We shift participants from approaching tasks and projects from within silos, to opening communication lines and sharing a vision, process, and solution across their organisation. Through tools and practice, we unleash the full potential of working ...

Our one-day Giving Effective Feedback program examines feedback beyond routine performance appraisals. This workshop empowers you to understand the three different types of feedback you should be giving, and strategies for delivering them effectively. We shift participants from viewing feedback as evaluation to understanding and practising feedback as regular appreciation, thoughtful coaching, and data-driven evaluation. The result is less, ‘performance management’ and higher ...