Business Management & Commerce training courses in Southbank

Our one-day Getting Past Conflict program takes a structured approach to conflict management. This workshop empowers you to skilfully manage high-stakes conversations. You will learn how and why conflict arises, how to minimise its impact, and how to manage it effectively. We shift participants from giving into emotional tendencies in the face of conflict, to responding constructively, thoughtfully, and with purpose. The result will be more stable and longer-lasting workplace ...

Our one-day training workshop Influential Business Writing explores how to improve business writing to maximise impact. This workshop empowers the writer to achieve optimum clarity and persuasiveness. We provide participants with the tools to understand the fundamentals of communicating effectively, structuring a document, and editing for expression. We shift participants from their “autopilot” writing process, with unpredictable impacts on their readers, to a structured persuasive ...

Our two-day training workshop looks at influence as a skill that can be developed and sharpened. This workshop empowers participants to skilfully take the lead in influencing conversations. They will learn about the key sources of influence, strategies for preparing for and leading conversations, and how to build and manage relationships of influence. We shift participants’ mindset from sales-pitching to thoughtful persuasive communication and effective relationship management. Through ...

Our two-day Skillful Negotiator program develops the core concepts and skills that underpin principled, interest-based negotiation. This workshop empowers participants to skilfully manage any negotiation, no matter how challenging. They will learn how to create value, prepare for upcoming negotiations, communicate effectively, and deal with difficult behaviours. We show participants how to maintain a value-generating approach, even when counterparts are behaving competitively. We ...