Customer Service training courses

Every interaction counts, whether you’re servicing a customer before, during or after a purchase you’ll need to engage the right skills to leave a lasting impression. Customer Service explores an array of topics such as understanding the importance of customer service as a process, the different types of customer service and finer skills such as patience, adaptability, responding to initial enquiries, solving customer problems and the ability to use positive language at all times.

Common job titles related to this category: Customer Service Manager, Customer Service Representative, Customer Support, Customer Service Supervisor, Customer Service Specialist.

26 training courses
See all

Customer Service

by Professional Development Training

In order to create customer satisfaction, you need to go ...
8

5 days

Customer Service Skills

by Performance Development

We offer a highly interactive one day customer service ...
1

1 day

Offer Extraordinary Customer Service

by MCI Solutions

Build a strong toolkit so that you deliver extraordinary ...

4 hours

Customer Service Program

by CMA Consulting Group

This three-day customer service program provides teams with ...
9

3 days

Telesales Training

by We Train

Telesales remains one of the most effective ways to build ...
8

Customer Service

by We Train

Providing exceptional customer service is one of the most ...
8

Call Center Training

by We Train

Having a call centre gives your customers access to your ...
8

3 days