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Quality Assurance training courses

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Manage Quality Customer Service

This two (2) day course describes the performance outcomes, skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation. Learning Outcomes Plan to meet internal and external customer requirements. Ensure delivery of quality products and services. Monitor, adjust and review customer service.
By:
Institute of Management
Duration:
2 day
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