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The average price is AUD $700
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Influencing Skills is a practical one day workshop that provides you with the tools and…
This workshop will help you discover how to communicate with clarity, engage your audience and…
Everyone negotiates. Everyone communicates – with colleagues, customers and clients. Effective negotiators get a better…
This workshop is designed to help participants improve and strengthen all areas of confidence.
The ability to deal with difficult people and resolve conflict will make you feel more…
The quality and timeliness of the support from the help desk are critical in their…
Front line call centre staff are expected to perform a myriad of tasks with expertise…
The telephone is the basic tool of the modern white collar worker. Some people have…
The most powerful messages an organisation will send are those communicated by their staff. The…
This is a practical program, encompassing the theories of Dr Karl Albrecht (a leading customer…
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