Price
The average price is AUD $700
Min Price
$ 0
MAX Price
$ 5000+
Duration
Delivered
Course Outcome
12 training courses
Influencing Skills
Influencing Skills is a practical one day workshop that provides you with the tools and…
Presenting Complex Content Clearly
This workshop will help you discover how to communicate with clarity, engage your audience and…
Communication, Influencing & Negotiation Skills
Everyone negotiates. Everyone communicates – with colleagues, customers and clients. Effective negotiators get a better…
Develop Unlimited Confidence
This workshop is designed to help participants improve and strengthen all areas of confidence.
Conflict Resolution
The ability to deal with difficult people and resolve conflict will make you feel more…
IT Help Desk Skills
The quality and timeliness of the support from the help desk are critical in their…
Call Centre Skills
Front line call centre staff are expected to perform a myriad of tasks with expertise…
Telephone Techniques
The telephone is the basic tool of the modern white collar worker. Some people have…
Customer Service for Frontline Staff
The most powerful messages an organisation will send are those communicated by their staff. The…
Customer Service for Frontline Managers
This is a practical program, encompassing the theories of Dr Karl Albrecht (a leading customer…
Locations
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