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IT Help Desk Skills Training
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The quality and timeliness of the support from the help desk are critical in their smooth running. This program will give participants the skills and confidence to provide excellent IT Help Desk service.
Topics covered include:
- Both Level 1 and Level 2 support
- Planning and goal setting
- Time management
- Electronic business writing
- Dealing with difficult people and customer service
Delivered
Public
Face-to-face
Inhouse
Face-to-face
Start dates & prices of IT Help Desk Skills training course
Delivered
Any delivery
Location
Any location
Available locations in Australia
Get in touch with for their inhouse offering
Have the training provider cater to the size and needs of your team. Delivered online via virtual instructor-led training, or face-to-face at your office, in the following locations:
Enquire on provider's website
Get in touch with for their online course
AUD 300 per person. Pre-recorded, on-demand content created by a top quality training provider, run in your own time. Start whenever you like, from wherever you like. Easily catering to solo upskillers and teams in their thousands.
Enquire on provider's website Locations
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