The Skillful Negotiator Training

Our two-day Skillful Negotiator program develops the core concepts and skills that underpin principled, interest-based negotiation. This workshop empowers participants to skilfully manage any negotiation, no matter how challenging. They will learn how to create value, prepare for upcoming negotiations, communicate effectively, and deal with difficult behaviours.

We show participants how to maintain a value-generating approach, even when counterparts are behaving competitively. We provide them with the tools necessary to increase their confidence, manage those difficult moments, and improve their outcomes.

This workshop will enable you, your team or organisation to:

Strategically create higher-value outcomes, both in terms of the substance and the relationship.
Establish a “common language” for preparing for negotiations together.
Reduce time and energy wasted on stalemate and conflict with clients and customers.
Develop confidence and an increased willingness to “stay at the table” when negotiations become difficult.
Strengthen key working relationships by resisting demands, threats or other damaging behaviours, without escalating conflict.
Enhance your brand and reputation as a fair, collaborative and commercially savvy organisation.

Book a consultation with our experienced team to learn more about partnering with CMA.