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When most people think of conflict, they think of strong
emotions and angry words. Yet constructive conflict,
approached respectfully with a positive attitude, can very
often lead to creative thinking, innovation and improved clarity
This program offers extended skills in curious questioning, masterful listening,
clear communication, objectivity and managing emotional reactions
with the view toward efficient resolution. Participants will also have an
opportunity to explore their preferred or learned approach to conflict,
identifying when these approaches are useful and less-than-useful and
when a different style could be more effective.
At the end of this course participants will be able to:
Available locations in Australia
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