Don’t lose track.
Sign up to save your shortlist.
This program is a combination of accredited and non-accredited training to suit the Club industry, more specifically the area of customer service and understanding of loyalty programs. We delve into the past, present and future of customer service and loyalty in Clubs.
Combined with an extensive leadership program, this course will also work to develop and enhance skills in leading and managing your team while building your service standards and loyalty programs. Loyalty programs are diverse in nature and this qualification provides a pathway to refine and develop your existing systems and customise your service style to make it uniquely your own.
With an industry that is so diverse, there are a range of job titles that may be suitable to this course:
General Manager / CEO
Operations Manager
Gaming Manager/Coordinator/Analyst
Membership Manager/Coordinator
Loyalty Program Manager/Coordinator
Duty Manager/Supervisor with gaming/customer service portfolio
Gaming Team Leader/Customer Service Team Leader
This course can be delivered in face to face sessions at a given time and venue or can be completed online.
Available locations in Australia
The importance of compliance and risk management in Australia’s strict liquor and gaming industries cannot…
Equip your team with the necessary skills to provide effective assistance in a life or…
Food safety is one of the most crucial elements of a hospitality business. Without strong…
You haven’t shortlisted any courses or providers yet
Click the
icon next a course or training provider listing, and they’ll be shortlisted here.You should receive a verification email any second now. Open the email and click the link to continue...
Save your shortlisted courses and providers, and find out about new courses as they become available.
First create your provider account, then you can list your company and courses on Cosmitto.
is a course starting on , .
Face-to-face available
per person for face-to-face training.
Online available
per person for the virtual instructor-led training option.
Face-to-face available
Enquire about the price for the face-to-face training option.
Online available
Enquire about the price for the online distance learning option.
Get in touch with PROVIDER NAME to enquire about organising a training program on this date.
Enquire on provider’s website