Phone Etiquette Training Training


Training is available Australia-wide, including Geelong and Parramatta.

Business relations rely on the telephone. These tools are increasingly being used, whether through mobile or special social media which allow you to speak with your voice. Like all communication media, phones have rules and laws that dictate what behaviors, mannerisms and habits are acceptable and unacceptable. The vast majority of these were designed to maintain a Phone Etiquette and encourage certain positive behaviors.

These attitudes and behaviors are accepted by most people, but it can create a gap in which some individuals might not have the experience of using a phone in a professional way. These behaviors can cause disruption to their clients’ phones, more discomfort, and even loss of brand recognition due to a lack of etiquette.

Paramount Training and Development recognizes that for some employees, using a phone or similar device can seem more complicated than it is. It is our job as trainers to help employees overcome their shortcomings and be more reliable in their phone duties. Phone Etiquette Training is offered to assist individuals and groups in becoming more efficient with the phone.

Phone Etiquette can be a confusing and difficult task because it is dictated by many unwritten rules and regulations that are sometimes contradictory and often contradictory. Some find it difficult and complicated, while others are able to make it work. This is not an easy task, despite the challenges. Paramount Training and Development is aware of the diversity of employees and how they can be better at different things. For example, a person may be professionally qualified but have limited experience dealing with people. This Phone Etiquette Training Course may be for you if you have employees or others who are important to your organization and want to improve their skills and help them advance in their job.

For more information on customizing this session for your employees, please contact us.

3 hours
– AUD 495
Study Load
Part-time available
Start dates & prices of Phone Etiquette Training training course
Any delivery
Any location
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Have the training provider cater to the size and needs of your team. Delivered online via virtual instructor-led training, or face-to-face at your office, in the following locations:
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Get in touch with for their online course
AUD 300 per person. Pre-recorded, on-demand content created by a top quality training provider, run in your own time. Start whenever you like, from wherever you like. Easily catering to solo upskillers and teams in their thousands.
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This course is also available online
Provided by
Professional Development Training Courses and Business Coaching for Australian Employees, Employers and Business Owners. Online training, inhouse or onsite available in Sydney Brisbane Melbourne Perth Adelaide Canberra Parramatta.
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