Negotiation and influencing skills (b) Training

Is your organisation or government department looking for in-house training to develop the Influencing and Negotiating skills of your key people? …. Empower your staff when they are negotiating with stakeholders by ensuring they have been properly trained in how to prepare for and confidently manage the negotiation process.

Although your key people are probably producing more wins than losses in their negotiations, with further training maybe they could be negotiating even better outcomes for your business or department.

We offer a highly engaging either two day negotiation course which we deliver in-house. The course is jam-packed full of negotiation tips and techniques that participants can begin to apply immediately back in the workplace.

Learning outcome:

• The core influencing skills required for effective negotiation
• Recognising different influencing and negotiating styles
• Developing flexibility and adjusting your negotiating approach to different people or circumstances
• Sources of power
• Presenting your proposals with greater impact and persuasion
• Questioning and probing skills to uncover underlying interests from stated positions
• The use and misuse of threats and pressure in negotiation
• Sending and receiving negotiating signals
• Negotiation deadlocks and how to deal with them
• How to avoid common negotiating pitfalls when trading concessions
• How to build trust and a collaborative climate during the negotiation
• Manipulative negotiating tactics to watch out for