Customer and Client Service Training


Make your customers your best advocates, explore the dimensions of quality customer service and how can you differentiate your product and service offering. We will discuss the gift of customer feedback, dealing with complaints and building quality and continuous improvement into every customer touch point.

Your safety and comfort is our priority – if you only want to participate in virtual training we will make that happen for you.

Just send us an email ( with your copy of the ticket receipt and we will provide you with a Zoom link to attend the training virtually. We have been innovating and learning like crazy over the last four months precisely so you can continue professional development in a way that works for you. If you are not sure about online learning, please call us on 0262829111 – we can assist you to have an enjoyable learning experience.

Start dates & prices of Customer and Client Service training course
Any delivery
Any location
Get in touch with for their inhouse offering
Have the training provider cater to the size and needs of your team. Delivered online via virtual instructor-led training, or face-to-face at your office, in the following locations:
Enquire on provider's website
Get in touch with for their online course
AUD 300 per person. Pre-recorded, on-demand content created by a top quality training provider, run in your own time. Start whenever you like, from wherever you like. Easily catering to solo upskillers and teams in their thousands.
Enquire on provider's website
Provided by
Interaction Consulting Group
More courses offered by this provider
See all

A Public Servant’s Survival Guide for 2020

by Interaction Consulting Group

Did you ever have a question about how a public service career works in 2020,…

1 day

Modern Mindfulness

by Interaction Consulting Group

Multitasking is out, mindfulness is in! Mindfulness practice is fast becoming a must-have personal and…

1 day

Customer Service

by Interaction Consulting Group

Make your customers your best advocates, explore the dimensions of quality customer service and how…

0.5 days