Business Management Skills training courses

This program is a combination of accredited and non-accredited training to suit the Club industry, more specifically the area of customer service and understanding of loyalty programs. We delve into the past, present and future of customer service and loyalty in Clubs. Combined with an extensive leadership program, this course will also work to develop and enhance skills in leading and managing your team while building your service standards and loyalty programs. Loyalty ...

The BSB40120 Certificate IV in Business (Operations) was created to provide training for the Clerical Administrative sector. If you’re someone looking to advance your skills in areas of management and leadership in administration, this course has a wide range of useful learning opportunities for you. The qualification course teaches you the skills you need to oversee an office, make decisions on administrative matters and provide supervision and advice to colleagues. With the ...

Learn how to confidently manage all aspects of Human Resources, from recruitment and inductions to implementing performance management processes. Take your next step towards a rewarding career in HR. Time for a new career? This Nationally recognised qualification could land you your dream job as a: Human Resources Assistant/Coordinator/Administrator Human Resources Manager Human Resources Officer Human Resources Consultant This course can be delivered in face to...

Advance your career and develop a broad range of business skills. Learn how to manage risk, budgets and financial plans as well as prepare operational, communication and sustainability plans. This Nationally recognised qualification could land you your dream job as: Executive Officer Project or Program Consultant Administrator This course can be delivered in face to face sessions at a given time and venue or can be completed online.

Focusing on expanding your knowledge and practical skills, you will learn how to innovatively manage and strategically lead your company\\\'s future. This Nationally recognised qualification could land you your dream job as a: Business Analyst Business Development Manager Senior Executive Human Resources Manager To qualify, you will need to be a General Manager or CEO of a club or/and have successfully This course is structured as a 12-month course that includes your ...

Expand your management skills and secure your next promotion with formal training in Leadership and Management.

This practical workshop will assist you to develop and apply a risk management plan. Using a methodology based on AS/NZS 4360 Risk Management and your organisation’s risk guidelines, you will learn to identify, assess, evaluate, and treat risks from your working environment. This program can be tailored to suit specific projects, procurement processes, OH&S and many other common workplace activities.

This program is designed to develop an individual’s ability to think, engage and operate on a more strategic level, while empowering staff to think analytically. This program includes a strategic intelligence 360-degree feedback questionnaire, content on cognitive skills, creating thinking, strategic problem solving, analysis and decision-making, and case studies to encourage the practical application of strategic thinking.

Engagement is a 50-50 proposition—a two-way street. Yes, the organisation is responsible for creating an environment where engagement can flourish, but the employee has an equal responsibility to CHOOSE to be engaged. Moreover, employee engagement is more than a feeling. It’s an action, and it’s something that can be taught and learned. With the DecisionWise ENGAGEMENT MAGIC® Training, participants will be given the tools and resources and develop skills needed to drive employee engagement...

The Five Behaviors® Personal Development solution teaches individuals to become better teammates by integrating Patrick Lencioni’s model at the organisational level. The goal is to completely redefine teamwork and collaboration. The Personal Development program was designed specifically to work for individuals that can carry the takeaways of this program from one team to the next, enabling a culture of teamwork. AIMS The purpose of the training is to teach participants how their ...

“Agility” is more than a buzzword in the workplace today; it’s a requirement. Organisations have to be ready for challenges they couldn’t have imagined five years ago. And every smart company you can think of is undergoing some kind of agile transformation. Everything DiSC Agile EQ helps learners explore the concept of emotional intelligence and introduces the idea of Agile EQ—the ability to stretch beyond one’s comfort zone and adopt the optimal response in a given situation. It helps ...

The Five Behaviors Accreditation course will equip you with the knowledge, skills, and tools you need to use the Five Behaviors profiles in a wide variety of training, coaching, and consulting applications.     Learning outcomes: Increased confidence and expertise in delivering The Five Behaviors program Experience facilitating small groups Insight for navigating unexpected and challenging conversations that can occur during a session Ability...

Everything DiSC Workplace® Certification is your best resource to gain foundational knowledge and invaluable tools for facilitating Everything DiSC®. Designed with your busy schedules in mind, this online course allows you the flexibility of self-paced learning, paired with live, virtual classroom sessions led by our expert trainers.     Our Certification is available as a Public or an In-House Certification that will enable you to: Gain expertise in the Everything DiSC® ...

In design phase for a year and development for another year this course has attracted more interest, more participants and more feedback than anything else New Intelligence has developed. Unique in the training landscape Dealing with Uncertainty helps participants to do exactly what the title says. Using two simple models, one for the cognitive and psychological effects of uncertainty and the other framework for decision making, the participant examines how they function in the modern ...

Did you ever have a question about how a public service career works in 2020, but were too afraid to ask? Or have you asked, only to receive an unconvincing answer? Is there a mismatch between what you’ve heard should happen and what actually happens? Well this course is for you! Take a sometimes serious, sometimes light-hearted journey through the tips and tricks of succeeding in the modern public service. Learn about what you should and shouldn’t say to a Minister, and hear some war ...

We assist organisations with their business planning process by facilitating insightful questioning, strategic perspective, purposeful discussion and realistic planning. We help business units align their plans with organisational priorities and directions.

We assist teams with their business planning process by facilitating insightful questioning, strategic perspective, purposeful discussion and realistic planning. Ask us today about incorporating team building into your next planning session.

Focusing on the manager's role in achieving desired business outcomes, this short course provides clear direction on how to develop, implement and monitor business plans. You’ll identify opportunities for continuous improvement, learn to minimise risk and confidently participate in commercial decision-making for your organisation, whether corporate or government, profit or not-for-profit. Is this course right for you? If you're an experienced manager with increasing accountability or ...