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For some, speaking honestly and advocating for themselves is difficult, while others take assertiveness too far and cross the line into aggressive communication and confrontation. Assertiveness skills enable people to have confidence in dealing with others in the workplace as well as developing their life skills. Practical activities allow delegate to practice expressing their views, opinions and ideas and to listen to the views, opinions and ideas of others. Delegates will also learn to recognise differences and when not to be assertive.
Learning outcomes;
Available locations in Australia
This practical hands-on course is designed for experienced users of Word. The course builds on…
1 day
This practical hands-on course is designed for competent users of Word who are looking to…
1 day
This practical hands-on course is designed for new users to Microsoft Word. This course focuses…
1 day
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