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Learn how to recognise disengagement and how this impacts on workplace performance and interactions.
Learn a practical framework to maximise managers’ engagement with employees in a performance management context.
Develop and enhance key interpersonal skills to promote effective communication.
Build capacity and confidence for managers to defuse and manage challenging behaviours.
Develop the skills to use a Reflective Practice Framework with staff to maintain positive performance and develop staff capability in a supportive and constructive way.
Learn a Leadership Best Practice model to maximise staff performance.
Engage in case scenario discussions to apply the acquired skills and frameworks.
Available locations in Australia
Develop an understanding of how psychological injuries develop and present in the workplace – drawing…
Increase knowledge and awareness about the impact of mental health on the individual and the…
Learn how to recognise distress and how this impacts on workplace interactions. Develop interpersonal skills…
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