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We offer a highly interactive one day customer service course in Melbourne for your organisation, that will refresh the skills and outlook of your front line staff. The focus and the course duration can be tailored to your requirements.
This highly engaging Customer Service training will remind your staff of the expectations that your customers have of them. The course will refresh the skills they need for dealing positively with some of the demanding customers and difficult situations they regularly face.customer service training Melbourne
The benchmark for service delivery has increased significantly over the past few years and customer expectations of your service staff are higher than ever before.
This training will help to ensure that your front-line teams are provided with the interpersonal techniques that they need to meet these higher standards of service on a consistent basis.
Available locations in Australia
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