Conflict Resolution & Mediation Skills

Shortlist

Conflict is often seen in a negative light, but friction and creative tension can also be the springboard to innovation and dramatic improvement. The skill is in managing conflict away from destructive outcomes and to use it instead to drive positive gains for those involved. Learning how to address conflict and mediate an outcome between opposing parties is an important skill for any manager.

This intensive program introduces the techniques and key skills that mediators use to resolve conflict. You will learn how to diagnose a series of realistic conflict scenarios and work in teams to develop approaches to resolve them cooperatively and effectively.

Start dates & prices
Delivered
Any delivery
Location
Any location
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Have the training provider cater to the size and needs of your team. Delivered online via virtual instructor-led training, or face-to-face at your office, in the following locations:
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Get in touch with for their online course
AUD 300 per person. Pre-recorded, on-demand content created by a top quality training provider, run in your own time. Start whenever you like, from wherever you like. Easily catering to solo upskillers and teams in their thousands.
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Negotiation Partners was born out of frustration. Sadly, most negotiation courses today are run by trainers, lawyers and academics with a focus on knowledge transfer, not business results. As professionals, we decided to create practical, skills-focused programs designed to deliver immediate and tangible business outcomes. Negotiation Partners is a small team of professional negotiators. We pool our expertise to deliver impactful skills ...
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