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The course involves advanced questioning techniques including Socratic questioning. It introduces the concept of GADS (Gaps, Anomalies, Discrepancies and Significant points) and how to use them as a tool for assessing credibility.
The most significant aspect of the course is the use of real time interviewing exercises that will allow participants to assess their own performance and look where to make improvements in their follow-up interviews. The use of video cameras and the Griffith Questioning Map facilitate valid insight into interview practices and allows the participants to focus on the specific areas they need to improve.
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]]>This insight enables the practitioner to adapt their interview strategies to elicit a greater volume of information, and more relevant information.
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]]>The one-day Foundations course introduces the PROSPECT model of interview and covers the basics of effective interviewing.
The two-day Foundations course builds on this and provides structure for effective planning, establishing rapport, questioning and information acquisition techniques and appropriate conclusion procedure.
The three-day Fundamentals course is the most comprehensive Art and Science of Interview course. It has been comprehensively tested in the private and public sector and proven to increase information volumes and reduce interview time. The three-day course includes a practice component using video which has been utilised by many clients to manage performance, and assists individuals to focus their professional development.
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