Leadership Skills training courses in Brisbane

LEARNING FOCUS AREAS Behaviours of cohesive teams Enabling open communication Identify and harness strengths and differences Managing geographically remote teams

LEARNING FOCUS AREAS Emotionally intelligent leadership Building high performance culture Leading by role modelling Empowering and inspiring people

This comprehensive workshop provides new leaders with the broad range of skills required to address the complex challenges of managing staff. Participants will develop a practical understanding of staff recruitment, performance counselling, conflict resolution, delegation, goal setting, prioritisation, time and resource planning and emotional resilience.

2 day course for new managers. Fine tune your executive leadership qualities, and uncover your true potential as an emerging leader. Learn more about yourself as a person and a leader will allow you to improve your leadership approach and achieve positive results both personally and for your entire team. What you will learn: Define the terms – management and leadership. Identify the qualities of effective leaders. Understand your own leadership style...

Australia’s leading customer service course offered in Brisbane, Sydney and Melbourne. One of the most desirable yet elusive aspirations in many organisations is to provide exceptional customer service, and leading a team to achieve this requires a specific set of skills. What you will learn: Define what great customer service is for yourself and others. Understand how the service-profit chain affects your organisation. Identify ways to truly meet ...

This short course for Managers is great for perfecting the art of engaging, motivating and inspiring staff. Perfect for new and well seasoned leaders. What you will learn: Describe the four key elements of emotional intelligence. Examine the impact emotional intelligence has on individuals, teams and organisations. Develop and utilise the six essential skills of strategic leadership. Compose a dynamic vision statement fo...

This progressive learning program is delivered over twelve months, incorporating both core and advanced leadership skills. Your established leaders will become increasingly empowered, engaged, and confident. Learning more about their own style, they will discover ways to resolve complex business problems, make sound business decisions in risk environments, improve organisational culture and employee engagement, and be a truly influential leader. Program Modules: 1 day - Leadership ...

This comprehensive program is delivered over a six-month period, designed for people managers and project leaders. The transformational material taught in this program enables your people to transition from managers or technical experts to true leaders. Throughout these interactive workshops on essential leadership skills, we build adaptability, agile thinking, problem solving, and a focus on enabling others. Program Modules: 0.5 day - Leadership Mindset 1 day - Difficult ...

We offer an intensive four-day program for emerging leaders. This program is recommended for anyone looking to unlock fresh talent and build core skills in leadership, team collaboration, communication, and conflict management. Program Modules: 1 day - Leadership and Workplace Collaboration 1 day - Communication Essentials 1 day - Influential Business Writing 1 day - Conflict Resolution Book a consultation with our experienced team to learn more about partnering with CMA.