Data, Digital & Information Technology training courses in Darwin

Facilitated by experts, this powerful and practical course is designed to provide participants with the essential knowledge and skills for planning, scheduling, tracking, controlling, and reporting on their projects, ensuring productivity is maximised through the use of Microsoft Project as a tool.

The quality and timeliness of the support from the help desk are critical in their smooth running. This program will give participants the skills and confidence to provide excellent IT Help Desk service. Topics covered include: Both Level 1 and Level 2 support Planning and goal setting Time management Electronic business writing Dealing with difficult people and customer service